Waiting for Your Cat to Bark?, a brand new book by Jeffrey and Bryan Eisenberg (along with Lisa Davis) just went on sale. I plan to get a copy this week – and Michele Miller’s Wonderbranding says (and she’s always right!) that this is a must read.

Michele writes:

“Plain and simple, it’s all about persuading customers to do business with you when they ignore marketing. And this team of authors does a heck of a job. Read an excerpt from the book here.
In the book, you’ll learn:

• How the customer’s buying process works in a cross-channel, new media-driven marketplace
• Why customers respond differently today than they used to
• How to use the Web to generate persuasive momentum across multiple channels
• How the various touch-points within a business affect each other
• How to guide prospects through the buying process at every customer touch-points
• How personality traits influence customer behavior online and offline
• How to anticipate the different angles from which customers approach your business
• How to identify and provide meaningful answers to your customers’ questions at each stage of their buying process
• How to begin implementing Persuasion Architecture™ techniques for your business

…You can also read reviews from folks like Seth Godin, Jeffrey Gitomer and Roy H. Williams…”

So I’m all over it!